I can understand how they're that low. The only decent Jeep dealership in my area isn't big enough to be really competitive on price and even the decent one is pretty bad. The other two I've visited are full of snake oil salesmen. One of the Chrysler salesmen even had a changing number of kids. None of them will talk rates and out the door pricing until I get to the small room with the sales manager in it. Until then, they keep asking me what payment I'm looking for like I think paycheck to paycheck. I had to play the walk out game even though I was looking for a Commander and it's not like they could really afford to lose a sale on those. It was just a big nasty hassle and it shouldn't have been.

Personally, I thought my Mazda buying experience was particularly smooth but it may just be because I'm used to dealing with the scum of the earth Chrysler salesmen. I got a great price for my Mazda and the only hiccup I had was that they tried to give me less for my trade in than they said they would when I came to visit earlier in the week but they took care of that as soon as I pointed it out. They didn't have any junk fees. They didn't push an extended warranty. The salesman didn't keep pushing for my ideal payment. He'd actually talk about out the door prices and approximate rates I'd be getting. They just got me in and out for the price we agreed upon.

Figures. Considering how many minivans and family sedans they're probably selling off those Dodge/Chrysler/Jeep lots, they're little press for them to learn much about the Jeeps. Sad, but true. GM can program a few idiots with knowledge of Humm & Hummerer and be done with it.

If they put more into the salespeople knowing and caring about the brand, it would go a long way to ensuring brand loyalty in new customers and maintained the faithful. Look at what it's done for Saturn.

Personally, I think that they should have dedicated Jeep dealerships that are a reflection of the brand itself.


Similar to those Land Mower dealerships...

As with the 2+ comments below, I think most of us will agree that the majority of car salesman simply suck.

How they can spend a 40+ hour week in a showroom of vehicles and know LESS than a moderately-informed buyer is beyond me.

The phenomenon is even worse with a Jeep salesman, since there is so much more information that they need to know about the product. I would expect the average Jeep buyer is very well informed, and would be disgusted by a puddin' head moron who can't even recite the HP & torque ratings.

But, as bad as the dealerships can be, it's still the Jeep product that sells, not the pinheads who lamely attempt to sell it.

Not really surprising. The dealerships I have dealt with can sell minivans to soccermoms and PT Cruisers to ...well, whoever buys them, but don't or can't deal with an informed customer who knows what they want in a Jeep, knows what they can do, and knows how much they cost...I would venture to say that most Jeep buyers are the most product savy customer base in the market, above even light to medium duty truck buyers. As far as service, most of the folks I know end up voiding the warranty within the first year anyways...and how many of us would rather take our Wranglers to some off road shop where they know what I want/need/expect rather than the dealership that has some guy who last worked on the DVD system in a minivan trying figure out the airflow system of your new K&N filter system...

Not surprising…The Jeep salesmen at the big dealership where I live are horrible. How they are a 5 star dealer I have no idea? To start they have no knowledge of the product. They are arrogant and stuck up. They are not willing to negotiate with the customer. Dealership and Brand loyalty mean nothing there. This all coming from a person who has bought 3 trucks from there in the past. After my last outing with them, I can say it was my last time. I will take my business elsewhere. Lastly, for all of you considering buying a truck from Rockland Auto Plaza in Nanuet, New York save yourself the trouble and find another dealership, Try Ramsey Jeep or White Planes Jeep much better people overall!!!!